For customers in Australia, we offer free shipping on all orders over $100. Our standard shipping rate is just $10.

For customers in New Zealand, we offer free shipping on all orders over $250. Our standard shipping rate is just $25. All duties and taxes are paid for, so you are not responsible for any additional fees or charges.

How long will my order take to reach me?

• Orders placed before 11:59pm AEST Monday – Friday will be shipped next day
• Orders placed after 11:59pm Thursday, and over the weekend, will be shipped Monday

It depends on your location, but on average we have found that parcels arrive within 2 – 5 days after leaving our warehouse.

Please Note: During sale periods, you may experience a delay in your order being shipped. 

Who delivers my order?

We send Australian orders with AusPost and New Zealand orders with DHL.

When your order leaves our warehouse, it is the responsibility of the courier to deliver it to you. Should you have an issue with your order when it is in transit, please contact the courier company - they can update your delivery address, redirect your order and provide further information on issues you may have.

How can I track my order?

When your order leaves our warehouse, you will receive an email with your tracking number.